Shipping & Delivery
WHEN WILL MY ORDER SHIP?
We ship all items from New York, and all items are in stock. The short answer is, we strive to get most orders out as soon as they are placed. However, our standard policy is that all orders placed before Midnight EST Monday – Thursday will be shipped within 48 hours. Orders placed on Friday, Saturday or Sunday will generally be processed the following week.
WHERE DO YOU SHIP?
We ship to the United States, Puerto Rico and U.S. PO Boxes (standard shipping only). Please contact us if you live in a location that we do not currently ship to. In certain situations, we may be able to accommodate your request.
HOW WILL MY ORDER SHIP AND HOW CAN I TRACK IT?
Packages are sent via USPS or UPS. You will always receive a tracking number via email once your order leaves our facility.
SHIPPING RATES AND SPEED
All orders to the US will ship for free with standard ship speeds. General delivery time in the US is 3-7 business days from departure from our warehouse. Most packages arrive much faster than that quoted time.
For expedited delivery of less than 3 business days in the US only, please see your calculated expedited shipping prices in your checkout.
Delivery time does not include holidays or weekends. Shipping delays may occur due to conditions such as severe weather. One Mela is not responsible for these types of delays.